Display Enthusiasm

One morning as I approached my neighbourhood petrol station expecting the same undifferentiated, routine service that most petrol pump attendants seem to have mastered, I noticed the two female pump attendants jumping up and down enthusiastically. I pulled up in front of the more energetic of the two and asked her if there was a jumping competition going on. Gladys burst out laughing and responded “No, it's just our customer service!”

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